Privacy Policy

Solo Esthetician Love, Inc.
Effective date: September 19, 2022
Last Updated: March 1, 2025

Solo Esthetician Love, Inc. (the "Provider," "we," "us," or "our") is committed to protecting the privacy of users across all our products, including The Success Collective (the "Membership") and Profit on Purpose (the "Course"). This Privacy Policy outlines how we collect, use, store, and protect your personal information.

 

1. Information We Collect

We collect the following personal information when you register for any of our products:

  • Name
  • Email Address
  • Payment Details (processed securely via third-party payment processors)
  • Account Credentials: If you create an account, we collect passwords, which are securely encrypted and stored.
  • User-Generated Content: If you participate in discussion forums, comments, or other interactive features, we may collect and store your submissions.
  • Technical & Usage Data: We automatically collect certain information when you use our services, including:
    • IP addresses
    • Browser type and device information
    • Log files and timestamps
    • Session data (e.g., course access history and engagement)
  • Marketing & Communication Preferences: We track whether users engage with our emails (e.g., open rates, link clicks) to improve communication strategies.
  • Billing History & Subscription Details: While we do not store payment details, we may store billing history and subscription status.
  • Support & Inquiry Data: If you contact us for support, we collect the information provided in your inquiries.

 

2. How We Use Your Information

We use your personal information for the following purposes:

  • To create and manage your account.
  • To process payments and provide access to purchased products.
  • To send important product-related communications, including updates and reminders.
  • To analyze engagement and improve our services.
  • To send occasional marketing communications (you may opt out at any time).
  • To enhance security and prevent unauthorized access.

 

2. How We Use Your Information

We use your personal information for the following purposes:

  • To create and manage your account.
  • To process payments and provide access to purchased products.
  • To send important product-related communications, including updates and reminders.
  • To analyze engagement and improve our services.
  • To send occasional marketing communications (you may opt out at any time).
  • To enhance security and prevent unauthorized access. 

 

3. Sharing Your Information

We do not sell or rent your personal information. However, we share information as necessary with:

  • Payment Processors: Stripe and/or PayPal, for secure payment processing.
  • Service Providers: Kajabi, our back-end platform, which we use to host and manage our products securely.
  • Legal Compliance: If required by law, we may disclose information to comply with legal obligations.

 

4. Data Security & Storage

We use Kajabi as our back-end platform to host all our products and manage user data. Kajabi adheres to industry-standard security measures to protect your personal information.
 We take reasonable precautions to secure your data, including encryption of passwords and restricted access controls. However, no system can guarantee absolute security.

 

5. Data Retention & User Rights

  • Your data is retained as long as you remain an active paying member (The Success Collective) or an account holder with lifetime access (Profit on Purpose).
  • You may request data deletion or modification, subject to our standard account settings and legal obligations.
  • If you wish to delete your account and associated data, please contact us at [email protected].

 

6. Your Rights Under the California Consumer Privacy Act (CCPA)

If you are a California resident, you have the following rights under the CCPA:

  • Right to Know: You can request information about the personal data we collect, use, and share.
  • Right to Delete: You can request the deletion of your personal data, subject to legal obligations.
  • Right to Opt-Out of Data Sales: While we do not sell personal data, you have the right to request that your data not be sold.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise your rights, please contact us at [email protected]. We will respond to verifiable requests within the timeframe required by law.

 

7. Children's Privacy

Our services are not intended for children under 13 years old. We do not knowingly collect or store personal data from children under 13. If a parent or guardian believes their child has provided personal data, they should contact us at [email protected], and we will take appropriate steps to remove the information.

 

8. Cookies & Tracking Technologies

We follow Kajabi's policies regarding cookies and tracking technologies. For details on Kajabi's practices, please refer to their privacy policy.

 

9. Third-Party Links

Our products may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

 

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and your continued use of our products constitutes acceptance of the updated policy.

 

11. Contact Us

If you have any questions, concerns or complaints about this [[ Insert Policy Name Here ]], please contact us:

  • By email: [email protected]
  • By visiting this page on our website: www.soloestheticianlove.com/contactus